Terms of service

Welcome to Bridal Factory. By accessing our website or placing an order with us, you agree to be bound by the following Terms of Service. Please read them carefully before using our services.

Product Information & Disclaimer

Glass bangles and bridal products are delicate items that require careful handling.

·        Glass bangles are fragile and must be handled with care.

·        Slight variations in color may occur due to lighting or screen differences.

·        Minor design variations are not considered defects.

·        Product images are for reference purposes and may vary slightly in appearance.

Order Acceptance

By placing an order with Bridal Factory, you agree to:

·        All terms and conditions outlined in this document.

·        Our Return & Exchange Policy.

·        Our Shipping & Delivery Policy.

Intellectual Property

All content, designs, and images on Bridal Factory's platform are the intellectual property of Bridal Factory and cannot be reproduced without permission.

Limitation of Liability

Bridal Factory shall not be held liable for:

·        Delays caused by courier services or external factors beyond our control.

·        Damage caused to products after delivery due to customer mishandling.

·        Loss of items during shipping if proper proof (unboxing video) is not provided.

Payment Terms

·        Cash on Delivery (COD) is available across India.

·        Bridal Factory reserves the right to verify or cancel orders suspected to be fraudulent.

·        Payment must be made at the time of delivery for COD orders.

Changes to Policies

Bridal Factory reserves the right to update or modify these terms and conditions at any time without prior notice. Continued use of our services constitutes acceptance of updated policies.

Customer Support

For any questions or concerns regarding these policies, please reach out to us:

·        Email: support@bridalfactory.com

·        WhatsApp: Available for order verification and support

·        Phone: Available during business hours

Agreement to Terms

By placing an order with Bridal Factory, you acknowledge that you have read, understood, and agree to be bound by all the terms and conditions stated in this document. If you do not agree with any part of these terms, please refrain from making a purchase.

Contact Information

Bridal Factory – Support Team
📧 Email: support@bridalfactory.in
📞 Phone: +91 8439817285
🕒 Support Hours: 10:00 A.M. to 07:00 P.M.